Aidez-nous à préserver la sécurité de Glassdoor en vérifiant [])), +((!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![]+!![]+[])+(!+[]+(!![])+!![]+!![])+(+!![])+(!+[]-(!![]))+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![])+(+!![]))/+((+!![]+[])+(!+[]+(!![])+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![]+!![])+(!+[]-(!![]))+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![])+(!+[]+(!![])+!! uns für die Unannehmlichkeiten. About The Spa at Palmer House Where tradition meets modern, health meets beauty, The Spa at Palmer House combines classic and trending services to meet their customers' needs. []))), +((!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![]+[])+(!+[]+(!![])+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]-(!![]))+(!+[]+(!![])+!![]+!![])+(+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![])+(+!![]))/+((!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![]+[])+(!+[]+(!![])+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![])+(!+[]+(!![])-[])+(+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![])+(+!![])+(!+[]+(!![])+!![]+!! Get views of Chicago’s most famous buildings, as well as insider info from an expert guide, on this architecture-focused cruise. I hold them responsible for at least matching my gift certificate. Call them on it and let every owner of every business know... As this has become an internal investigation I am unable to share the details with the public. The Spa at Palmer House is an independently owned establishment within the perimeters of the Palmer House. Before my gift card was going to expire I called to make an appointment. I hate that I forgot his name (Johnny, Jimmy?) real person. schützen, indem Sie bestätigen, dass Sie ein Mensch und kein Bot sind. I’m used to getting assigned a locker where you dial in your own code to secure your personal stuff but here the receptionist offered to store my personal stash herself somewhere. If I lived locally, no doubt I will schedule regular sessions with him. Fire them all, and make sure Anne knows why... Unreal they had to hire an outside massage service when there is a perfectly good spa on the 5th floor. From the moment I approached you, there was only genuine care and concern for not only your well-being and safety, but my team's. e-mail ons: Your certificate must have been purchased before the new ownership took over. They refused because I booked a masseuse. Security was called because numerous guests and employees felt uncomfortable and ended their treatments due to your behavior, and you were refusing to follow me out of the spa to engage in a calm conversation. Things to do near The Spa at Palmer House. I am sorry you are still upset enough to post years later in correlation with another business that took over the space. Firstly, I was surprised to find an opening at my most convenient time slot considering it’s the day after one of the world’s biggest marathon. Those people should be supporting their GUESTS, not undermining Hilton and their GM’s Stefan and Dean Lane. Bitte helfen Sie uns Glassdoor zu One Spa Day at Palmer House. This is fraud. She said she would email the spa herself and then email me. Unsure what these other reviews are on about, I guess you can’t please everyone.

I spoke to a manager at the front desk. Please help us keep Glassdoor safe by verifying that you're a Nous avons reçu des activités suspectes venant de quelqu’un utilisant votre So sad! I was checking out to go to the Ritz (where we usually stay), until Stefan saved the day. Sorry, there are no tours or activities available to book online for the date(s) you selected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oesn’t matter that I’m in a suite and diamond. I hope one day you can reflect on the situation with a clear mind and remove this review.

Anyways, I went here for a couples massage and Anne and the team were super polite and the entire service felt high end. message, please email It’s beyond the facility’s control tho. Again, I understand and can relate to this situation. Please terminate these people so this never happens again to anyone else. I never heard from her. om ons te laten weten dat uw probleem zich nog steeds voordoet. I bought a gift certificate online for a massage for my sister in law. scumbag. Glassdoor has 4 The Spa at Palmer House reviews submitted anonymously by The Spa at Palmer House employees. Please choose a different date. [])). Our spa takes pride in providing diamond level guest service to all guests, and that is what you received while in our business. Ensuring the public knows this review should not reflect our business as it is pertains to another and different business. Snap photos of the Willis (Sears) Tower, Old Post Office, 360 Chicago Observation Deck, Wrigley Building, and more. The Spa at Palmer House is where tradition meets modern health and beauty. I sent you a private message to your email - but wanted to share a response publicly as well. They told me they could not honor my gift certificate because the spa had a new owner.

Indulge in the luxurious menu of spa, beauty and wellness services at The Spa at Palmer House where tradition meets modern holistic health and beauty. The night manager of the Hilton Alhaji Abubakar was outrageously rude to me, didn’t care about his GUEST and supported this terrible behavior. continuez à voir ce message, veuillez envoyer un email à
Traditional healing, such as yoga and Chinese medicine, is fused with modern day beauty equipment in treatments such as the Pure Results medical-grade enhanced facial. I wasn’t going to throw the money away.

The Spa at Palmer House offers a menu with both classic and trending services 3 beautiful ballrooms, the largest accommodating 1,200 for banquets Memorable meals under the … I hope you see that your poor rating hurts a small and local business. eine E-Mail an ,

We are sorry for the inconvenience. I’m in Chicago staying at the Hilton, Palmer House. Dineka Smiles Hilton security should be fired Ben Cool Hilton security should be fired Nate Turner Hilton security should be fired. The massage room was directly above the busy street that was holding a parade that day. We got the massages and paid an extra couple hundred dollars. (Very confusing place).. I’m sure the spa technicians are wonderful, it’s just they have a boss that is a moron. When I made the appointment I mentioned the gift certificate. We are disheartened to hear about your experience and understand your frustration. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.
We do hope if you return for the marathon you choose to return for a recovery massage! I didn’t notice them until I went to leave a review. um uns darüber zu informieren. We are a small, local company that takes pride in providing the best customer service to our guests. I am told that the spa is not owned by the Hilton, rather a gentlemen named Dr. Lee is the owner. of their recovery plan? more, Top Selling Tours & Activities in and around Chicago. All in all my experience was very pleasant and uber relaxing.

Should you wish to have an opportunity to visit and then rate our spa, I would be happy to set something up for you. I left very angry and embarrassed. The massage therapist was apologetic about it.

Onze excuses voor het ongemak. Thank you so much for your kind review. Please give him a call and tell him you read this review, you won’t ever go there and to please terminate Anne the Spa Bully. Contacted the GM on duty (above Alhaji), Stefan kindly came to my room and also found me to be completely sober and lucid. The spa director Anne should be fired. I guess I didn’t. They sincerely lauded this treatment. Pardonnez-nous pour l’inconvénient. que vous êtes une vraie personne.

Once we arrived they told us that the certificate excluded massages. This 9,000 square foot oasis for wellness is located on the 5th floor of Chicago’s historic Palmer House Hilton Hotel. Above all, I am truly disheartened you have this perception of our business. Alhaji should be fired. We went to get massages. Didn’t care for the relaxation area which was really just the hallway. pour nous informer du désagrément. It kinda made me feel insecure thinking my stuff may get mixed up with other people stuff, etc. I came back to my room. []))), +((!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![]+[])+(!+[]+(!![])+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]-(!![]))+(!+[]+(!![])+!![]+!![])+(+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![])+(+!![]))/+((!+[]+(!![])+!![]+!![]+[])+(!+[]-(!![]))+(!+[]+(!![])-[])+(!+[]+(!![])+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![])+(!+[]+(!![])-[])+(!+[]+(!![])+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!! I paid $100 for $200 in services. Apologized profusely and hired an outside service (Windy City massage) to come to my room for a complimentary massage. View the skyline from the Chicago River while listening to live commentary. We are a small, local company that takes pride in providing the best customer service to our guests.

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